The ComputerWorld posting Opinion: VoIP security industry — Guilty as charged - VoIP is, in essence, a time bomb, poised for a massive exploit by Paul Simmonds is quite explosive.
“We’ve known for years that only “secure out of the box” should be the default. Yet VoIP is not only insecure by default, it’s almost impossible to make natively secure…
The return-on-investment claims made for moving to VoIP rarely stand up to proper scrutiny. The phones cost more than a standard “business” phone, and have a reduced replacement cycle. Gartner says in its November 2006 report “IP telephony technology, in many cases, can be more expensive than equivalent TDM-based PBX Systems.” …
The 10 nasty questions to ask your VoIP supplier:
1. Do all phones and the central infrastructure use 100% secure protocols?
2. Will you warrant this system to operate on the raw Internet with no further add-on devices?
3. Can you manage all VoIP devices automatically, simply, with a scalable, easy-to-manage application that will support all VoIP end clients, including soft phones and end devices that are connected on the Internet?
4. Explain how phones are, by default, securely provisioned. Including devices that you do not have physical possession of during the provisioning process.
5. Explain how you can conclusively prove that a phone using your system was provisioned by you.
6. Explain how you can conclusively prove that when I make a call, (say from my hotel room) I can be 100% assured that my phone is connecting to the corporate exchange (without using extra security devices such as IPSec).
7. Explain how users are strongly authenticated when connecting their devices. Ideally, both device and user should authenticate.
8. Will your system allow federation of identities so we do not need to maintain (yet another) autonomous authentication system?
9. Is there segregation of duties? For example: Can the administrator access voice mail and set passwords without the user being aware.
10. Are voice mail systems encrypted, and are all backups encrypted (voice mail, usernames, configuration, passwords)?”
Read the article for more shocking details.
…John