Batteries.com Keeps on Charging
Last fall I placed an online order with Batteries.com. An email notified me of the order and shipping, and my credit card was charged. A few days later the order arrived. Another success in my years of flawless e-commerce transactions.
A few months later I received an email from batteries.com notifying me that an order identical to the first one was about to ship. What order? I hadn’t placed another order. Customer service cancelled the order and assured me it would not happen again.
To make sure, I requested all my account information be purged, and to notify me when it was done. “No Problem,” customer service assured me. I did not receive a notification, so I faxed the owner making the same request. No response.
I was not pleased Batteries.com went silent, but I decided not to fret about it. Silly me. A couple of days ago, I noticed Batteries.com had charged my credit card again for the identical amount of the original order. This time without even sending an email notification.
Fraud Alert sounds went off in my head, so I quickly notified my bank. I learned the only way to block this sort of thing was to replace my old card with a new one.
Would you believe, while I was replacing my old card, Batteries.com made yet another charge to my old card for the original amount?
So, my experience has been, Batteries.com Keeps on Charging.
…John
