Difficult Technology
I agree with the premise of the PCmag posting There Is No Such Thing as Intuitive Technology.
Besides not being intuitive, a couple of things I’ve learned about technology over 40 years or so in this business is, technology is down right difficult, and anything but easy. I don’t care how much the ads lie, technology is difficult. Period.
I don’t have a clue how non-technocrats deal with it. I marvel at how successful some of them are. My spouse tells friends the only way she can deal with technology is by having a built-in geek electronics engineer.
The technology I find most difficult to use are telephones, especially cell phones. No, not because calls drop like flies, but no two models seem to work the same. Incompatibility rules.
The only way I work myself through some technology issues is by think about the hardware or software engineers who created the gizmo. What were they thinking? What user friendly logic did they drop on the floor in order to meet the unrealistic expectations of the marketing weenies to get the steamer out the door? I then mentally do some reverse engineering, lower my logical expectations, and give it another go.
…John
